Do you need siteworks, or just a new meter?
Most of our customers just need the meter — the DNO (definition available) or Gas Transporter has already done the infrastructure. Select the service you require, or take the 60-second quiz on the right.
Is this connection for residential or commercial use?
Commercial includes managed residential accommodation — any setup where a business will be paying the ongoing supply bill.
Meter Installation Only.
- · The DNO (definition available) / GT (definition available) has finished the service and issued an MPAN (definition available) or MPRN (definition available)
- · Or you're swapping, upgrading or re-energising an existing meter
- · Needs a supply contract, MOP (definition available) appointment and an install slot
No cable or gas pipe in the ground yet?
Greenfield, new build or capacity upgrade — we coordinate the DNO (definition available)/IDNO (definition available) or Gas Transporter design and dig, then the meter install on the back of it. Typical end-to-end timescale: 8–14 weeks.
Not sure which applies? Start a quote and we'll work it out with you on the call.
A single, expert point of contact for your whole utility project.
DNOs, IDNOs, Gas Transporters, MOPs, DC/DAs and suppliers all play a role — and getting them aligned is where most projects lose time. Tritility does this for you, whether it's just a meter installation, or a whole siteworks proejct.
*Where remuneration is taken via standard supply contract commission. Bespoke project management fees may apply on complex schemes.
Rated Excellent on Trustpilot.
Across 17,000+ contracts managed, our customers consistently call out clear communication, expert advice and a process that just works.
Read reviews on TrustpilotClear updates from quote to energisation
DNO (definition available), GT (definition available), MOP (definition available) and supplier process handled
One account manager from day one
The questions we hear every week.
How do I know if I need siteworks?
If there is no cable or gas pipe in the ground, or you need more capacity than the existing supply can deliver, you need siteworks. If a meter has been removed but the service is still there, you usually don't.
Where do I find my MPAN (definition available) or MPRN (definition available)?
Once the DNO (definition available) or Gas Transporter has completed the infrastructure, they issue you a new MPAN (definition available) (electricity) or MPRN (definition available) (gas). We can chase this on your behalf.
Can you handle independent supply networks?
Yes — we work with IDNOs and IGTs as standard, and arrange a commercial supply contract for any meter on an independent network.
Do you charge a fee?
For most standard projects, no. Our fee is built into the supply contract commission. Complex multi-meter schemes may carry a flat project fee, agreed upfront.
What information do you need to quote?
Site postcode, expected load (kVA (definition available) or kW (definition available)), proposed go-live date, and the DNO (definition available) or GT (definition available) infrastructure report if you have one.
Can you help after the meter is live?
Yes. Tritility stays on as your supply broker — renewing contracts, managing landlord supplies, and keeping pricing competitive.
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